Timothy Schucker, an insurance agent, turned down a sale when a client wanted a second policy she couldn't afford. The extra $1,600 a year would strain her budget, so he told her to wait. He'd rather keep her comfortable and sell it later than push the deal now.
I just told a lady not to buy life insurance. So I ended up talking with a client of mine that had already bought a plan, and she was concerned about the second plan stretching her budget, and mentioned that it would probably make more sense for her to get life insurance here down the line. Now, what most agents would have done in this scenario, and what I've actually done in the past, is I've tried to force the deal, or I've seen agents who have forced the deal. They go from having.
You know, less business on the board to more business on the board. But then what happens is then you get, you know, more chargebacks, double chargebacks, because now instead of just canceling the one policy, they're going to cancel two, because the whole scenario is embarrassing, and now you end up losing the business. And ultimately, I told this lady, I talked to her, I told her not to get a, like, $1,600 plus AP plan with me now so that we can do the deal later down the line to make sure that she's going to be financially comfortable making this.
