This short instructional video (YouTube) teaches phone sales reps how to keep leads from hanging up during the first seven seconds of a call. The presenter demonstrates specific opening scripts, voice inflection and pacing techniques to trigger curiosity, plus a brief objection-handling line to disarm prospects who assume the caller is a telemarketer.
If your leads keep hanging up on you, this video is going to change your life. If you're selling someone over the phone, the number one goal is not to sell them. It's literally just to keep them from hanging up. I stole this intro from the Wolf of Wall Street, Jordan Belfort. Hey, is John there? And just wait for the reply. Hey, John, it's Julian. I was just getting back to that form that you requested, information on the final expense program. You listed your birthday, 9 12, 1965. Is that correct? Now, it feels weird asking your name as a question and finishing all of these sentences in up notes with a question. If you do this, they will stay on the phone because of their curiosity. If you use this combination of voice inflection, finality and pacing, you'll know that you're knocking this out of the park because they're gonna be hooked. Now, here's a quick bonus. Julio, I'm still getting objections. No worries. If you want to absolutely crush sales resistance, say this. Oh, John, I'm guessing you probably just thought I was a telemarketer, didn't you? At which point they'll be so disarmed, they'll agree with you. You can shit on how much you hate telemarketers. You can tell them that you were just replying to the form that they sent in with a request for information on the final defense program.
