3:47

In this short motivational monologue, the speaker marks the 30th anniversary of Hollister and greets Alistair before sharing a personal story that ties the biblical Good Samaritan parable to a recent experience at Philadelphia Airport. While waiting early for a flight, the speaker notices a young mother struggling with a wet, broken grocery bag full of baby supplies. After other travelers pass by, the speaker secures a trash bag from ticketing staff, enabling the mother to get through security, and another person later provides a replacement bag. The speaker reflects that the ability to help stemmed from having unhurried time, and argues that modern busyness erodes our capacity for kindness. The core message – the “moment of yes” – is to intentionally build pauses and extra time into our daily schedules so we can respond to others’ needs. The talk ends with well‑wishes for the anniversary and Alistair.

Chapters

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