Learn to find customers in Per Diem by name, email, or phone and access their full profile: store credit, loyalty points, order history, and risk flags. Use streak history to spot inactive regulars, send them push notifications, adjust points, and block accounts or devices to prevent fraud.
The Customers tab is more than a list. It gives you what you need to understand a customer and act. Start by finding any customer by name, email, or phone. From one menu, check their profile, store credit, loyalty points, order history, and order risk. If a regular has gone quiet, streak history makes it easy to spot. Then reach out right away with a push notification or schedule it for later. Need to make something right? Add or deduct store credit or correct loyalty points in seconds. See fraud or sign-up abuse? Block the account and when needed the device too. You can unblock it later. Next time you open customers, do more than check the record. Find the signal, then take action.
