Warm up your restaurant's phone number by sending transactional messages first (order confirmations, ready notifications), then gradually add marketing texts like birthday offers. Monitor delivery rates closely and slow down if they drop.
Your texts only work if they actually arrive. Here's how to warm up SMS in Perdium so your campaigns land. Here's the thing. Carriers watch how people respond to your texts. If your first messages are promos and customers opt out, your delivery drops. For everything you send. So, start with order texts. Go to SMS, then Automations, and turn them on for app and web orders. Then switch on order accepted, ready, and completed. Customers expect these, they read them, and they rarely opt out. That builds your number's reputation. And you get fewer is my order ready calls. Once order texts have been running for a while, start marketing small. Turn on birthday texts or send a campaign to your regulars. Then keep an eye on your delivery rate. If it dips, slow down and tighten your audience. Order texts first. Small campaigns next. Watch your delivery. Questions? Our support is always happy to help.
