Changes from Square don't show in Per Diem because uncategorized or hidden items are invisible to customers. Run a full sync from General Settings, check the sync log for errors, then go to Menu Management and assign categories and enable visibility for any flagged items.
Made a change in Square, but it's not showing in your Perdium app? Your menu may just need a fresh sync. In Perdium, go to General Settings, then the Sync Point of Sale tab. Select Sync All to pull in your latest items, categories, pricing, and modifiers. Once the sync finishes, check the sync log for any errors. If you added a new item, go to Menu Management, then Items. Perdium flags it here with an Uncategorized Items banner. Make sure it has a category and that visibility is turned on. Uncategorized items won't appear to customers. Still not seeing the change? Check the item's category and visibility first. If those look right and the sync log shows an error, contact Perdium support.
