Click Add Referral on a partner's record, fill in company and opportunity details, and commission rates auto-fill but can be changed. When you change the referral status from pending, it sets the start date and calculates when commissions stop based on contract length.
Chapters
To create a referral, click the Add Referral icon on the partner's record. This is when a partner sends you a referral and you want to add it to the system. If they have their own Manage Referrals account, they can create the referral on their side and add it and send it to you so you don't have to do this. But that isn't always the case, so it's easy to just add the referral yourself. It's very similar to creating the partner, except that now you're adding the information about the company and the opportunity for that referral. The commission numbers get picked up from whatever was set as the default for that referral partner, but they can be overridden for any particular referral. Status is really important because all referrals start out at a pending status. When you change the status from pending to any other status, that changes the contracted start date to today. The contracted end date, which is when commissions stop accruing, will be this number of months after the contracted start date. Just click Create Referral after you've entered the information, and the referral will show up underneath the referral partner for whom you created. The next video will talk about the My Referrals section.
