Why DIY AI RFPs fail

We can do more things and we can do them faster and easier with a higher degree of accuracy. At the same time, the competition can as well. And the competition isn't always the enterprise-level companies out there or the new businesses that are focused on the SMB space or the lack of awareness. Sometimes the competition is our customers themselves, where they have 1 or 2 people in their office going, hey, I've got this thing called ChatGPT, or I've got Microsoft— what is their Copilot? I think that I can do RFPs. And to some degree, they're right. They can respond to RFPs in a very rudimentary way. But do they have all the collaboration tools? Can they do different types of question-answer matching? Can they do the open-ended? That's very challenging. And to get anywhere near close to the output and the different collaboration support, etc.