Short advice segment by Dr. Aziz explaining that subtle "wrap-up" signals (e.g., saying "all right, all right," breaking eye contact, looking away) can unintentionally shut down others from sharing. He recommends sustaining eye contact and using brief verbal/gestural encouragers (e.g., "oh, tell me more") to invite people to open up.
There's one sneaky thing that you might be doing without even knowing it that's making people not want to talk with you. What is it? It's subtle wrap up signals. These are ways that when someone is sharing with you or you're trying to connect, you're actually stepping on the conversation. Things like, all right, all right, well, that's good, that's good. So they share something with you and you're giving them the signal. Don't share any more with me. With little wrap up tones like that, you might be breaking eye contact a lot like looking around, you might be doing it because you're nervous. But they interpret that as, oh, I guess he doesn't want to talk with me. And then they withdraw. So what do you do instead? Well, hold eye contact. Practice being able to sustain eye contact with people. Give little sounds and gestures that show that you're engaged. Oh, tell me more. All of a sudden you'll find that people open up and they want to share with you more than ever before.
