Voice AI agents will become standard for businesses in three to five years, handling call screening, appointment scheduling, and rescheduling. The technology is already here and soon will sound so realistic that people won't know they're talking to an AI.
It's kind of funny. It used to be, you know, banks and when you would call like an airlines or something, you'd get a robotic kind of prompt. I think we're already seeing it, but it's only gonna get more popular for all businesses to have voice agents and voice AI agents. And we're talking that 3 to 5 year mark that it's just gonna be the standard. Kind of how everybody has some kind of like web chat or, you know, AI chat on their website. Like everybody's gonna be using voice to screen Why is somebody calling in or outbound calling for appointments or reschedules or whatnot? And it's kind of crazy because I think it's gonna get— it already is to some extent, but it's gonna get to a point where the end user doesn't even know. Like they don't even know the difference between the AI and a real person.
