A short YouTube video excerpt featuring Lori Harder advising business owners to ask clarifying questions about financial metrics—especially working capital and margins. The speaker emphasizes overcoming fear of asking ‘I don’t know what that means’ and insists on understanding how margins are calculated because people compute them differently.
I mean, I remember when I was exiting they were talking about working capital and the calculations feels very, very, very confusing. And I remember for me I was afraid to ask. I felt afraid to be like, wait, what, wait, what is this number actually going to be and why is it that number? You have to be willing to say constantly, I don't know what that means. Yeah, you have to always say, please explain this to me. You literally have to continually say I don't know what that means. I don't know what that means. Even down to like people asking me different margins. Margins can be exclude certain things, include certain things. Yes, margin. And how do you calculate the margin? And different people do it differently. The idea is to be able to explain how your business works and how your margin works so that if you can explain that, you're in great shape.
