A waiver acknowledges exercise risks but doesn't protect you from negligence, so get proper insurance. Your terms and conditions should cover cancellations, payments, refunds, and complaints. Talk to an insurance broker about what you actually need.
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The waiver is just basically where they say, I acknowledge that there is a generalized risk that you as a trainer isn't necessarily able to identify. You know, if I pick up this weight, snap off my arm, there is inherent risk with exercise. And so people talk about having insurance. Negligence doesn't cover you, right? So that's where your insurance is very important. Now, there's a few ways. What I recommend is to speak to an insurance broker about the right insurance that you will need. The other part of the agreement that I was referring to earlier was your business terms and conditions. It should basically also state your cancellation policy, how you accept money. If they want to cancel their whole package, is there a cancellation fee on the total training? What they're committed to, basically. In actual fact, I'd recommend that you write it in a way that this is what I expect. Here are my terms and conditions of cancellation, refunds, and complaints. Are you looking for a masterclass on business for personal training? All you need to do is comment results and I will send you the entire course for free. Comment results now.