Architecting the Future of Work : Reimagining the Hire to Retire in AI Era Webinar Series

Dr. Niladri Bihari Nayak walks through SAP's rebranded Business AI Platform and the difference between AI assistants (reactive) and AI agents (proactive, goal-oriented). He maps 38 HR-focused agents to workforce processes like hiring and payroll, showing how they retrieve, validate, and recommend actions with human oversight.
Chapters
Hello everyone, thanks for joining in. So let's get started. So welcome back, welcome back everyone. So if you're joining for the first time, our Monday webinars on Workforce Monday, so you just say FT, first time. If you're joining maybe for the second time, third time, you already know the format of the today's session. So today is the community session, so open for everyone. So this session is open for everyone, as I said, and we conduct such sessions every day, and we call it the prime time at Success Labs Academy. So I will be sharing the template. Basically, this is what we follow. Every Monday we do have a Workforce Monday, and we have a Tuesday, Revenue Tuesday, that's all about CRM. And every Wednesday we do have finance sessions, Thursday procurement, Friday, supply chain. Saturday, transformation. Saturday for business transformation management, covering your enterprise architecture, your business architecture side of it. And Sunday is for, you know, soft skills, you can say, your power skills, you can say. It's all about leadership, those things we talk about, right? So in that note, already we have started few sessions 3 weeks back, and we are continuing with the Monday, with Workforce Monday. Okay, and we cover various topics in HR. It's not only limited to any technology, in general we're talking about, although our sessions are primarily focused on SuccessFactors, SAP side of it, but it is technology agnostic, is open for everyone. And these are not implementation sessions, these are awareness sessions. If you are looking for hands-on oriented implementation sessions, I always welcome to our platform. So stay till the end, through that I will be giving you an offer so that you can go through the details. And it will be available in our platform successacademy.com, and from here you go and choose your rep, your whatever program is relevant for you, right? You can start with a Silver membership, which is— we are having hackathons there, all hands-on. And we have Essentials, where we have detailed boot camps and hand your detailed workshops we conduct there. Then Level 3, we have a more in-depth. So the level as we go, if you are more serious, more, you know, want to learn more in-depth, you can always go for these details, right? So there are memberships and you can go through this. It's available, all available in our platform and successacademy.com platform. And from here also we can choose, uh, if you want to share these things with any other one. There are also free sessions as I already told. Monday to Sunday, every day we are having a few sessions. And every— so there are free sessions for different domains and different functions because we want to learn, grow, and enrich, okay, so our career as well as life and society, right? So Monday session, this is something you can search for successacademy.com/MON, and it will be redirecting to a page called like this. And this is the today's sessions. So today's sessions, now we have already started. Right, and you can reserve your seat for the upcoming sessions. These are all free sessions. You can also see the QR code, okay? We call it Workforce Monday, right? And this is all about Workforce Monday. Same goes with your other— so this is a short introduction of what we do, what, how we do it. And there are premium sessions. This is an awareness session. So today in this awareness sessions, so we will be calling out one thing today. It's focusing on AI, and today we are going to to do some exercises and activities around AI exclusively for HR, right? And what are the different scenarios, which cases you should look after, that is something we are going to talk about. So from a Workforce Monday point of view, so let's— we will doing few activities today as well. Let me go to the system. Basically there is a Discovery Center from SAP point of view, we'll be doing it, and latter point of time we will be doing it for others. In general as well. Okay, so first of all, try to understand what is offered by, uh, one of the leading HRIS product exclusively, um, then we will be going to the other catalog and all. So this is definitely the different catalogs. So when you go to SAP, uh, Discovery Center, so this is the scene where you're getting— so there's something SAP Business AI, and here we have AI catalog. Okay, what are the AI solutions available, you'll be finding there. And there are other services also that I am not going to talk about because we have a Service Catalog, we have a Mission Catalog, we have Adoption Catalog, okay? Depending upon your requirements, you can explore. But today we'll be focusing on the AI Catalog. What are the AI solutions, AI agents available, okay, exclusively for HR? Okay, so if you see this entire platform point of view, now you must be knowing that SAP has changed its BTP, the platform name itself recently. Okay, if you are aware of it, you can say what was the new name. Anyone is aware of, you can say in the chat, or if you're watching in the YouTube, you can put in the comment section. Anyone is aware of? Yes, I can see someone is commenting, someone is in the chat. Great, great. Yes, so SAP BTP has changed the name into BAIIP. Okay, so if you search for BAIIP BTP versus BTP in SAP, you will be coming across this announcement. Okay, so this is— you can see that SAP BTP Competence is now SAP Business AI Platform, BAIP, right? This is not only a branding, but also it has changed, evolved. Okay, it is not a rebranding, rather the focus has changed. SAP has changed its focus towards AI, right? So everything is AI first, right? So for the reason the platform also had changed. So previous, more focused on application development, cloud, data analytics, clean core, all these things. But now it has evolved to an AI-first enterprise-wide, okay? They have talked so in the Sapphire and after that they have actually evolved, okay? So it's a BTP, uh, the core capabilities here BTP plus BDC. BDC in the sense Business Data Cloud. We have a Business Transformation Management, all this Transformation Management Suite. So recently I'm going to— in the upcoming next 3 days, I will be going to attend one of the sessions such in live in Bangalore. So today I'm in Bangalore, you can see the— I'll be sharing more details about you after my sessions and all. So there are a lot of other things happening, generative AI hubs, knowledge graphs, a lot of other things happening. Okay, so that is going to be core capabilities. Okay, so there we do not have a standalone AI services. Previously what we had is standalone AI services. Which are like, uh, typically you have to integrate AI. So we don't now integrate AI. AI itself is a platform, right? So that's the key difference you'll be finding here. SAP BAI, Business AI Platform, right? So it has evolved a lot, and this is orchestration layer for entire autonomous context about all these things. So there are so many things is actually coming up, you will be finding here, and definitely it will be very helpful for you. So explore that, you'll be finding in more and more about it. SAP BAI platform, what does it mean? So many things are coming up, okay. So you also, there is a community sessions, uh, officially by SAP communities. You will be finding this is a video, maybe it is opening up on July 29th, okay. So in 9 days they will be having a session, so stay tuned. You can click this bell icon, notify, so that you will be getting a detail. So this is an upcoming session, what does mean for SAP BTP and SAP BDC customers. Right? So you will be getting more about it. This is a community platform and actually community sessions to be conducted by SAP community. I can see that SAP BTP community and Data Warehousing, all they are coming together. So stay tuned for the sessions and you will be getting more information about it, right? Even I am also excited for this. So now with that note, let's, uh, go to the our core thing. We will go to the our discovery Okay, so there are 409 AI agents and features available, right? So you might be wondering, uh, people who do not have any background of an AI agent, what is an AI agent? Let's little bit talk about that and also how it is different from an AI assistant. Okay, is it the AI assistant same is? So let's do an AI activity itself. So we will go to Gemini and check it out. So I will ask through Whisper Flow and I will be asking that What is the key difference between AI agents and AI assistants in Notion table format? Okay, so I am asking in this format because I will be capturing these notes to our platform in the same way. Okay, so if you see that assistant is more reactive, it agents are more proactive. Okay, so assistant means unless and until you are asking, just like you go to chatbot and you are asking something, then not, then only it will giving an answer, right? But AI agent will be more proactive. It will be initiating the action based on your settings, based on your requirement and all the things, right? And similarly, prompt response-based. But AI agents are more goal-oriented, outcome-focused, right? Autonomy is very low compared to request user input, okay? But AI agents, it will giving you all high. It acts autonomously. So for the reason SAP is also use a term autonomous organization across— you might have seen the recent Sapphire, okay? So this is how this is, uh, you will finding more details about it, right? So same goes with your autonomy as well. Autonomy has been low in the AI assistant But AI agent is more high. So high workflow point of view, it execute, describes single task one by one. But it can take— AI agent have— now you must be— must have heard about multi-agents also, AI, right? One agent working with another agent, right? That's also pretty much possible, right? So that is pretty much possible and do those activities. And we will be doing these activities also in more detail, okay? And workflows, we talked about execution point of view. It follows specific instructions. But AI agent, you'll be having a— here you'll be having AI agent, more planning, evaluating options, and all those things, right? So this is how in details. Anyway, so this is always human only in the loop. You might have also seen in our own platform, okay, we also have introduced an AI agent, okay? But the thing is, still we are in a very initial stage, okay? You might have seen that, right? In our platform also we have this one, Success AI, right? So you can ask questions. So I'm still giving it training to it, okay? So it may not answer everything whatever you're looking for, right? So this is an AI thing which we have created, and in our backend, still it is learning from me. And, uh, so it can go and it can, you know, he can bring in everything, right? So this is how, uh, it can bring in all the data. So this is just an example, right? And same goes with your other. So this is how the AI Assistant, AI Agent work together. And, uh, this is, uh, we will talk about it at point of time, okay? So now, uh, let's go about the business scenarios, okay? We'll be focus— first of all, talked about AI Agent and AI Assistant. So difference between them, uh, they are not same., right? So it is, although, uh, it is also applicable for any domain, any functions, right? It is not only HR, but functions, your procurement, logistics, any business function to cover the business point of view, right? The concept remains the same, right? So that is what we understood now, the difference, okay? So now before we go to the, uh, this thing, to our— so we'll be capturing these notes as I told you in our AI notes category. So let me go to the, our notes section. And Monday sessions, and I will be capturing these notes for you. And this is something we will, we will be sharing it with you also at point of time. And so once we go through the particular sessions, okay, so let me go there. And AI specifically we are talking about, as I said, right? So this is the Workforce Monday page, okay? And this is not publicly available at this moment, and we would be slowly, you would be converting into a page and, uh, later point of time. So I will be sharing it with you, okay? So, okay, uh, let me share all those details and, uh, we can go about it, okay? So now if I go here, and in this series we are talking about— in this, let me put it in this way. These are the different content plan, and, uh, let me put today's sessions here. Okay, so we are talking about AI part of it. Then let me go here. Yes, Workforce Experience, uh, and in this also we have an AI series. Let me talk about that. So in this also we have an AI category, might have seen HR Automation and AI. Okay, so today's session, so today's workshop will go to this particular— if you're already a member in our platform, you'll be getting access to this recording in this particular series. We have a dedicated series for this, you might have seen that, Workforce Administration and Acquisition, like all these things. In that we have a subcategory called HR Automation and AI. Okay, so we will be capturing today's notes here, HR Automation and AI. So this will be the page, and in this page we will be— today's being an intro sessions, I will be capturing everything from here. Okay, I will call out, I will convert into a page, and let me do it here. Turn into a page. And here we go. So if I go here, small text, and let me do it here. Okay, so this is what we have discussed so far. And now what I will do Yeah, so now as I said, now let's talk about the scenarios. Okay, so now the scenario, we will go in a different direction. So before we go to SAP, in general we talk about these are the scenarios, these are the APQC HR process areas, right? We've already identified these are our process areas from an APQC standard point of view. Right, and people who do not know Epic QC, actually Epic QC is a global standard again. So we have, uh, we have been following Epic QC for a while. Even SAP also follows the same standard. So Epic QC, just to go for that, and, uh, just to start typing this, you will be getting a detail about it. Okay, there's a free PDF available, you can download this entire process framework. Okay, process classification framework., right? And from that you, you will be easily get it, okay? How does the entire process look like, okay? So now if I go further and, uh, let's say one, this workforce category and autonomous enterprise point of view. So based on this, okay, so what I will ask the question here is let me ask to this AI again. So I will be asking this question, right? Let me ask. I am acting as an AI solution architect for HR process domain. We have different Epic HR process areas, and currently I'm working HR Automation AI. So I can see that there are some other 11 different areas in HR where AI can be enabled. So list down all the possible scenarios where AI agents can be developed for AWFO 1, that is workforce administration and core HR point of view. So let me check if I have pronounced it correctly. Workforce point of view, list them in a table format in Notion. Okay, so we just, uh, making sure we are doing this exercise before we go to the— we'll doing a pre-work before we go to the our SAP point of business, or if you are working over there, or if you are working Oracle or other domain, other product, right? So first of all, let's generalize, then we will go specialize. So we'll be going wider, then we will go deeper, okay? So let's go in this way. We'll do this activities and make a note of it how I'm doing it, okay? And so that it will be easy for you to navigate before we understand, before you talk to client in detail, okay? Right? This is what exactly I'm expecting here. So let me do that. So this is taking some time. We're creating a page for that, and, uh, and I am leveraging the inbuilt platform AI inside my Notion. I'm using a knowledge platform, knowledge-based platform called Notion. It is, by the way, free, and but use AI, it is, uh, there are some nominal charges for that. Okay, so there is a submission for that you will be getting here. So I can see now it has created an AI agent scenario catalog. Okay, the way I have— so, so you can see that Workforce Administration and AI agent scenario, right? So it has created a details as in catalog. These are the possible I can think of. Okay, and, uh, we will go— we will not go in detail about it, but at least we'll be seeing, we'll be mapping it to the our SAP Business AI because SAP may not be having at this moment all these AI solutions in place, AI agents in place. So for the reason we are going broad first, okay, so that's why doing— why we are doing this exercise is where I'll understand. You can see that employee data quality agent, personal data change agent, data reconciliation agent, document intelligence agent, employee record timeline agent, mass update readiness agent, HR service concierge agent, case trials and resolution agent, knowledge policy navigator agent, service level You can think about it, all possible assets are at present. You can see that, right? And life event intake agent, retroactive change agent, you can think about it, so many types of agent. HR control monitoring agent, process mining and optimization agent, okay? You may not be having at this moment everything, right, at this with SAP. Also for the reason organization also spend prioritize, you may not be having require all the essence all the time. Okay, and by the way, this is also agent scenario catalog for AWF1, that is the workforce administration, your core HR. It could be Employee Central in SuccessFactors, it could be some core module in Workday, or core module in Oracle, any module, any HRS product you are using. So same kind of agents you may explore. Okay, so they do have very, very particular functions. There is also particular design principles we have to follow, a system record, because agents are not going to be an ERP. Okay, so agents are not competing with your ERP. Agents are not becoming ERP. They are actually— the core HR will be core HR. It will be single source of truth, and the agents will be retrieving and validating, recommending and orchestrating the entire thing. So there are 4 things: retrieving, validating, recommending, and orchestrating. Rather than silently, they are after the employee records, right? So that is how the agents work. System design point of view. The first design principle, design rules, I will say, right? And similarly, human in the loop, okay? Wherever required, we have to take an approval or an intervention from human. So we cannot miss that any of these AI agents will be working independently, right? So for that reason, we have to also understand the other possible agent and how can they work, keeping human in the loop, right? And also Privacy design, okay, privacy by design. So this would not be— this would not be getting access to all the access. It could be your financial data, payroll data, maybe not be everything, okay. So every agent will not be having access to every data. There are certain agents, and also so they enforce from a data point of view whatever possible way, so they will be having only one access to that particular agent, okay. So in this way you can do this activity. So this is something I I thought of sharing. Anyway, in the upcoming boot camps and upcoming hackathon, we will be doing also these activities, not only SAP point of view, from a non-SAP point of view also, how we can create a normal AI agents using any of the AI, your favorite HR, HR point of view, any of the AI tools. It could be Perplexity, it could be ChatGPT, it could be Claude. We will try to learn that, okay? So, but keep— I'm just keeping you excited. Okay, definitely SAP can do that, but we are not talking about focusing on only SAP. In general, talking about, then we will go to SAP point of view. Okay, so now if I see this and if I go back to our scenario catalog, okay, in, uh, in our Discovery Center, okay, if I go here, right, and if you find out, similarly, SAP already has created few agents for us, right? And how do you find it out? So we can simply go here and choose your categories Okay, human capital management. So SAP has AI agents across these categories. Okay, you can see that, right? Product category point of view, we have a BTP in business transfer— sorry, business transformation management point of view, Cloud Air application for human capital, HCM, product lifecycle management, spend management, supply management, supply chain management, sustainability management, technology platform. Across every all possible platforms, okay, all product categories, they do have an agent. Okay, if I filter out human capital management, as we speak, okay, at this moment we have 38 agents available with us, okay. And you can find it out, so very easy to access. AI-assisted authoring, AI-assisted writing, these are very common by the, by the way, okay. Bulk translation, yeah, translation activity, assignment creation, right. And also you can see there's a tagging of the modules also, you can see that, okay. And there are certain things which is practically applicable for every product. Okay, you have filtered out human capital. Okay, and again, if I go here, SAP point of view, SuccessFactors point of view, if you talk about it, right, so you would be finding, uh, there are modules. So let's say, as you talked about core HR and payroll, right, so we have a SuccessFactors Employee Central. Let's focus on SuccessFactors Employee Central. Okay, you filter it out, I have two agents now which are like your Performance Preparation Agent, okay, there's a base, personal insights on competency discussions, okay, there are few things we are available. And if you go filter by filter also, you will find more and more, okay. So I'm not going there, okay, but you can filter it out here. And especially in HR point of view, you can see that these are the 38 agents available, okay. Explain, suppose I want to understand my pay, payslip, okay, I can ex— I will explain my pay structure, you interview, recruiting module, interview feedback, interview question generation, job description enhancement. They're very common, right? Job skills and career sites. For recruiting, you find a lot of solutions, okay? Similarly, Microsoft Teams chat. So all these things you'll find. Performance letter also, a lot of things. Sense, you can see that document AI agent. You will be having your different personalized opportunity recommendations, right? These are the agents which already SAP keeps on adding more and more agents, you can see those agents there, okay? But the story doesn't end here, okay? So as a consultant, you'll also go into the agent and figure it out whether it's a free or it is a paid or premium one, right? So you can see many of the cases they have mentioned premium, premium, premium, premium. Nothing is free, okay? Because AI credits costs, okay? So there are certain things we are based— base means it is to some extent is free, okay? And there is again further calculations we'll be finding that, right? So if I go to the base, one of the base, let's say performance preparation engine, I will go for. Okay, okay, so this is the base one, and you can see that this is a— if you want more, learn more detail about it, SAP has created short video for that. And what are the benefits of it, what is the business value of it? Because business value is very, very important. We do not employ— implement something without any business value, right? So you'll be finding a document here also. For every solutions. So if you go about it, you will be finding the business value of that particular— you can see that this is the performance preparation agent and this is the adjunction, this is the annual benefits you can achieve. This is if you are having a value realization team in your enterprise architecture system or office, right? And there's a VLM benchmarking SAP has done it, okay? Already value driver, what's the enablement, the outcome, right? And so that you can confidently talk about it in your presentation, in your boardroom, right? So before you make any decisions, okay? So this will be helpful for you. So this is an agent which is exclusively for performance preparation agent, right? Similarly, if you go for the further details, you'll be finding how do you set up, how do you configure, right? So that the initial setup guide SAP is already given. So these are very easy, by the way. So setting up Jool, and then you have to go step-by-step process and They have given a use case, how to set up Joule in SuccessFactors, okay? All the details you will be finding here, okay? So there are, okay, you can use also Siri using, you know, to launch Joule. All these things you can do, okay? So this is all config, your configuration part of the implementation side of it they have given. And what this AI agent will be doing and all the details you'll be finding here, okay? And this is available already. You can see this, since last year it is available. And they keep on adding new things here. You can see that new use cases for every time you will be having a new use cases, okay, you can find out here. So now recently in the current, as we speak, we are having coming up with a learning intelligent Q&A, okay. So you can see some configurations and news, few settings are coming up, okay. So this is from a learning administration's point of view, right. So it is also, you'll be finding you you know, like in LMS, learning management system, okay, you'll be finding this, okay, inside it, right? So this is what I can think of, I can see it, right? So this is my L&D point of view, learning administration's point of view, okay? Then we have here, we have— yeah, I'd already talked about it. So this is how one of the base edge, okay? So up to some extent is free, and maybe after that they will be charging something like that. So depending upon your requirement, right? So no additional cost. Yeah, this is a no additional cost. Subscription on Joolbase or AM is required to use it. Okay, so you have to have a subscription on Joolbase for that. Okay, so that is what exactly they're talking about. Now coming to the other solutioning, you will be finding here, those are little premium. That means there will be extra cost for it, and you'll be getting all the materials, resources from here. Okay, so how do you implement it? How do you configure it, right? Only thing is to identify the scenario, identity, because you are not going to implement every solutions here, okay? So you can see this is for a payroll point of view. Explain, you can add this package to a— estimate— estimator tool available, okay? And you can do an estimate also, okay? So you can go here and check out how much price it may cost for you, right? So you can do an estimate. You can see this is a pricing, okay? And commercial thing they also included here. And up to what quantity. Okay, so there's a matrix for it, users-based, up to how many users and AI units per metric, how many AI units, and how does it calculate. This is a little calculation-wise a little different. You can see that the rate per AI unit, cost per metric, and you will be finding the entire calculations from here. Okay, so this is what exactly you can find, a calculator also, and you— how do you calculate all these things? You'll be finding here. Okay, so you can suppose I want to check my currencies in Indian rupees, right? And I can check it out how much price it will be cost. So around, okay, this is up to 5,000 users, it will be ₹636.8 rate per AI unit. Okay, so around ₹637. Okay, according to that you can also check it out your, in your scenario. Okay, but this, all this catalog are available. As I said, you can bookmark this SAP Business AI catalog, okay? And you can definitely find out all these agents. So now with this, what I will do, so I will be also creating similar kind of this entire series. So maybe SAP has not done so detailed, okay? But what we will be continuing with this, so I will be utilizing AI to generate such an AI agent scenario catalog, okay? Maybe I will be giving some exercise to create for understanding point of view. Okay, so you can create your own AI agents also. Okay, so now I will say that this is the name, this is the one. Similarly, you can create AI agent scenario catalog for ATA2, that is Talent Acquisition and Workforce Entry. That is my FPQC area, okay? And it will be doing the same thing for me, right? So I don't have to do anything. So I just simply creating the catalog today, and this catalog access will be available for every Gold and Diamond members. And if you're not, if you're already a Silver member, you can upgrade your membership to Gold or Diamond, and you'll be getting access to this entire thing, as well as how do you not aware, generated from AI. But how do you deploy this? Okay, how do you really implement these things in any of the platform? Okay, we will talk about that in the workshops. Okay, so I think, uh, with that note, uh, so I will be sharing this anyway with you, those who are in premium membership. Okay, but how— not only that, because it's all about what, what you are doing. Okay. We will be also talking about, you know, why we are doing it and also how we are doing it. So those are the part of a typical boot camps and your workshops, okay, which will be planning in the upcoming days. And in this way we will be proceeding further, okay. So meanwhile it is generating for this catalog everything, we will also talk about another thing from another angle. We're talking about is a boot camp point of view, I told you, right? So there are boot camps happening for across all the 12 areas of HR transformation starting with architecting Autonomous Workforce Foundation, which is for— so there's a module name. So we are focusing on architecture side of it. I also mentioned the module name here, okay? If it is an architecting Autonomous Workforce Foundation, it's Employee Central, okay? So in this way, in this entire series, you can see that Workforce Intelligence, Digital Employee Experience, you know, AI-powered HR enterprise, which currently we're doing. Current HR enterprise, all about integrations or not, okay? So I think now I am Talent Acquisition Workforce AI Agent Scenario Catalog is ready. So this catalog, you can see that hiring demand insight, okay, requisition readiness agent, job description— so job description is already there by SAP, right? Talent market signal agent, skills-based sourcing agent, talent discovery agent, candidate to role match explainer agent, offer readiness agent, early tenure pulse agent, right? You can see that all these are very interesting. And recruitment process mining agent, right? So this is what we are going to do. We are thinking beyond SAP, okay, here in this, okay. And literally we'll be creating each and every agent even for a domain, right? Suppose you are doing it for— I know domain will not be that much difference, but still they will be knowing having a domain specialization also, right? So this AI agents are the now the core agents for each and every, you know, for process capability area. But this agents will be giving a training so that they will be also specializing in that particular domain area. It could be your— or sector area specifically. It could be energy, utilities, your real estate, or healthcare, your financial sector, okay? Or it could be anything, okay? All the 11 GICAs sector we usually follow at Success Academy, right? So that is what exactly we are going to in detail about it. So stay tuned for that. And what we are going to do is— so you can see that this, this, this kind of a depth we do not have an at this moment. It may be— we may not be required also. Every organization, they may not require this much depth, okay? But it is good to have, isn't it? So as a consultant, we should be focusing on learning everything, okay? And depending upon our scenarios and all, we would be applying those. So application is very, very important. Learn to apply. Learn— do not learn to learn, okay? To get some score and to get some— that already we have done in school days and college days, to get degrees, to get CGPA, to get better topper. Right? But here we are going to impact, okay? So we are very, very much outcome-oriented, and we want evidence also for every agent. So we will be also creating this kind of scenario catalog for everything, okay? So that is what exactly the intention behind doing all of this activity. AI first, that is why we call it, right? So now with that note, um, now I will be giving you freedom. So that you can explore such a scenario. Go today, today's task for you is to go to the, uh, Discovery Center and find out if you are into SAP or if you are finding out Workday. So Workday also might be having some similar thing, right? Workday, if I talk about AI agents, right? So they must be having some catalog like that. Okay, so let's see that. Okay, because we are not very particular, you know,, this thing, okay. So you can see that there are already— ServiceNow is already having it, right? Similarly, Workday Sana AI, okay. So they have a Sana AI, okay. I'm already using Sana AI for one on one of my learning platform, okay, by Josh Berson. So you can see that Workday is also having these agents. You can see that, okay, agent system of records, Sana agents, okay. And, uh, how they are transforming the way they work it. So they have Agentic HR, you can see that. The way we have done for— we have seen for HR in SuccessFactors, in here also we can see agentic HR, agentic finance, IT, legal. These are 4 things, mostly self-service, okay? And you find that candidate experience agent, contingent sourcing agent, recruiting agent, talent mobility agent, workforce management agent, payroll agent, right? So these are the different AI agents at this moment we are having it, and Also you can see those FAQs. I will recommend to go through the FAQs as well, right? And the good thing is here also compared to— I think that if you compare the quantity at this moment, okay, maybe it is less, okay? So we are having only 6 agents, you can see, compared to SuccessFactors has 30+ agents now, right? You can already see that, right? But definitely, so almost, uh, very similar. And if you go to ServiceNow, they do also have a AI agents, right? So you'll be finding, right, you can watch demos and all these things, right? And you can filter it out by, uh, so let's say I want to put my name, I can also filter it, watch demos also, okay? So you can go to ServiceNow also, how exactly the AI agents are working there and all, all these things you can filter out, okay? So maybe you can basically go here and check it out, okay? So let's say I want to go for ServiceNow, okay? It is always, you know, good to explore what other modules is offering, okay, other products offering, instead of limiting ourselves to a single product and all, right? That is where the growth is, right? So what I will do here, here I will say, I will, let's say I want to understand, right, what exactly we are having it, okay? So I'll just put my organization name, all the details, and, uh, I agree to do send this. And let me go here. Okay, so it is asking a lot of things, information. So I will be putting that. So job level, let's say I will be architect department. So I will be utilizing here what? So we are in a different direction, so I will be utilizing— so for now I will be putting as, uh, global business. And here we put here The job functions, we are into more into business systems, and watch demos. Okay, so we can just fill up the bare minimum thing and you will be finding, uh, you know, demos by— okay, your— so ServiceNow as well. Okay, so they are actually asking all this information. Uh, okay, user is already existing. Okay, so I'm— I already having an ID in ServiceNow, so it is asking me to log in directly., right? So I can do that. So anyway, you can also do that. And, uh, Workday, as I told, they are already having this kind of an agent, right? Candidate Experience Agent. If you want to more detail about it, you can see there's a 1-minute video they've given here, okay? How does actually the Workday, you know, that particular agent works, right? So I highly recommend have a look into it. And, uh, and the story goes on. It's not limited to ServiceNow or Workday and all these things. Right? So you can go here and Oracle also you can sit out, okay? Oracle, uh, HCM AI agents, okay? So they're already— everybody is competing with each other, so you will find definitely they also have their own, right? So we have Oracle AI, yeah. So Oracle AI is having their own, okay? So you defining request, explore AI agent studio. Okay, so they have AI Agent Studio and you can see the AI Agents for HCM. They are having a good PDF, okay? You can see that 9-page PDF they have given, okay? Oracle publicly available, all these are publicly available. You can see that. And almost very similar, they also have used a topic called Autonomous, which SAP also using it, right? Interactive Dynamics, Transforming Workforce, Sales Role. And they have also listed a lot of things. You can see that Employee Lifecycle Management, there are 5 things, okay. So career performance manager, there are 5 things, okay. So compensation benefits, they are having 6 things, right. So I think this is a little competing with SAP. A lot of AI is already— whether it's developed or not, I don't— I'm not sure. But actually you will be finding, okay, there's a lot of agents. They also in their Play Store, okay, I will say that, in their library, their studio, right, whatever they're calling it, right. So in this way, whether you're— and similarly The story goes on. I have shown you Oracle, Workday, ServiceNow, okay? And yeah, so that is the way we can explore, okay? And 38+ agents we already having in SAP, right? Satisfactory point of view, okay? So your key task for today is so explore all of these things, okay? And meanwhile, I'm also preparing something in-depth, okay? This kind of an AI catalog, it will be more, more in-depth, which the even the product-based company may not have thought of. And we are going in detail, and it It could be because they may not need it at this moment, but we will also going another direction called industry-oriented, sector-oriented, right? Which this none of the product-based company will use, which will be only learning in our platform. And it will be very helpful when you talk to the business, you know, or you are under in a business in your companies and all. And definitely we can discuss and we can design in a way, particular way, the way we want it. Okay, so there are custom agents definitely, and if that is also can be doable. And you can do that. Okay, so with that note, signing off here. And again, I'm actually reiterating, this was just an awareness session, so you can invite your friends, colleagues, those who want to take benefit out of these sessions. I know, so this is a prime time, as I said, because this time will be almost everybody will be available. And if you are, okay, especially in India and you have working for another time zone, so you just to stay tuned and keep notified. And so in our Hub platform, you will be having— once you enroll, so we have a Hub platform called this, okay? And inside that, you will be getting access to this entire recordings and everything, okay? And all this— another announcement today that we are having this Guru Purnima, it's the 29th of July, right? We're launching a lot of good initiatives, and so stay tuned for that. I will be announcing one one of those is a lot of surprises for everyone, okay? And we are having coming up to 20 virtual labs, okay, in our platform. These are for different— having different, different purpose, right? So stay tuned for that and we will be announcing very soon. And also many more other initiatives, so stay tuned for that. A lot of surprises for everyone, especially for the Diamond members and Gold members will be having, okay? And, uh, so say stay tuned, stay committed for your learning. And I will sign off here. Niladri Bihari Nayak ☁️. Take care, God bless. Thank you very much.
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