Onyi NProduct Marketing Manager, Quely · Product Marketing Manager at Quely

Don’t give up on your community

23 Feb 2026 · 1 min

Watch on YouTube

0:55

In this motivational YouTube segment, the speaker acknowledges the difficulty of community management, especially when engagement drops, members leave, and ROI seems low. Rather than abandoning the effort, she encourages a resilient mindset, suggesting that tomorrow can be better and that trying new approaches is essential. She recommends practical steps: experimenting with untried tactics, observing what other successful communities are doing, and directly consulting the most active members to understand why value has diminished and what could be improved. The core message is to persist, stay curious, and continuously seek feedback to revive the community’s health.

Chapters

Don't give up. Community management is very hard. There are times when your community will not be what you want it to be or where you want it to be. People are leaving, engagement is low, you're not even getting ROI on all the things that you're doing. And sometimes it might just be that temptation to either say, oh, this is not working, and then to just, you know, throw in the hat. What keeps me going is, oh, tomorrow might be better. Tomorrow will actually be better. I could try something I haven't tried before. What are others doing that I think that is out of reach or out of touch that I can try? Or sometimes is as simple as going back to my very active members to ask, is this community what it used to be for you? Um, are you still getting value from this community? Where did we fall short? What did we stop doing? What should we consider doing? What are the things— of course, maybe it might even be things that you're doing that does not resonate with them. It's just, again, as I said, don't give up.