Break your business into four functions: admin, delivery, marketing, and sales. Start with lead generation in sales, solve it completely, then move to the next. Map it on Miro or Figma to see where AI fits.
Break your business and your processes down into separate functions. This is the absolute key that I wish I had known when I first started my business. Break your business down into these 4 areas: admin, delivery, marketing, and sales. It'll make your life so much easier when you're creating a new system, when you're hiring, when you're putting a new AI agent in place. You just think, what area does this sit within my business? I recommend putting it onto a whiteboard app like Miro, Figma, any of these will do. And then start to look at your business top-down. Within sales, what am I doing? I'm doing lead generation. Okay, so top of the funnel, lead generation sits within sales. I can focus on that area. I know I have a lead generation problem that I'm solving. You can pause focusing on the admin, the delivery, marketing, and sales and make sure you get that sorted before you move on to anywhere else in the business.
