Leaders keep underperforming employees out of comfort, but it quietly kills revenue growth. Identify poor performance fast, attach clear metrics to it, and have the hard conversation. Replace them with someone better.
I think we all get people that we get comfortable with, and it's like, even if they're not doing a good job, it's easier to keep them than to replace them. I've heard it said that your success is gonna be commiserate to your ability to have uncomfortable conversations. So the quicker you can recognize, all right, this person isn't performing and address that with the person and move forward, the better. Because they'll— every day, every week, every month you keep someone on that isn't the right person is costing you. It's either costing you in terms of revenue growth, it's costing you in terms of the success within the organization. And so just be willing to have that tough conversation, to put a metric behind it, and I promise you're gonna find somebody else. You're gonna find somebody better. So you might as well just make the decision and move forward.
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