Joshua NelsonSeven Figure Agency · Mentor / Coach at Seven Figure Agency

Unleashing Customer Love: The Secret to Capturing Authentic Video Testimonials

Name: Unleashing Customer Love: The Secret to Capturing Authentic Video Testimonials
Uploaded: 2023-10-18T19:27:29+00:00
Duration: 46 s
Channel: Joshua Nelson
Description: In this segment, Joshua Nelson outlines a practical method for gathering authentic customer video testimonials. The approach integrates the request into…

18 Oct 2023 · 1 min

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In this segment, Joshua Nelson outlines a practical method for gathering authentic customer video testimonials. The approach integrates the request into regular monthly status calls, asking clients to spend about five minutes answering a few questions on camera. To encourage participation, the company offers an invoice credit ranging from $50 to $100, scaled based on the client’s length of partnership. Nelson notes that, beyond the incentive, most clients agree to record testimonials organically, making the tactic both low‑effort and effective for building social proof.

Chapters

You talked through how to go about obtaining customer social proof. So the video strategy is one of them. We basically just get them on their monthly status calls. We do that every single month. And at the end of the call, we say, hey, you know, you had a great month. Would you mind taking 5 minutes out of your day to, for us to answer, or for us to ask you a few questions? We incentivize that. It's something, it's a video testimonial. They're taking time out of their day to contribute towards us. So we say, hey, we'll knock off $50 off your next invoice if you're willing to take $5 off. How much off? $50 to $100 depending on how long the client's been with us and all that kind of stuff. But I think it's $100 actually, now that I'm thinking about it. And yeah, the rest of it comes organically.