In this promotional conversation, Joshua Nelson of 7 Figure Agency and Chris Johnstone of Connexion Incorporated discuss a common issue among digital‑marketing agencies: attracting low‑quality, high‑churn prospects. They argue the problem stems from how agencies design their lead‑generation funnels, which tend to target businesses that need more leads rather than those that already have abundant leads and revenue. To fix this, they introduce the “Agency Concierge” service—a front‑end offering that converts a client’s existing leads into closed deals, delivering immediate, measurable results. This high‑value service opens the door to upselling traditional agency packages such as SEO, Google Ads, and Facebook Ads. They have produced a three‑part video series that details the concierge business model and step‑by‑step implementation for agencies, and they invite viewers to watch it as a game‑changing strategy for building a pipeline of larger, longer‑retaining clients.
Hey, this is Joshua Nelson with the 7 Figure Agency. And my name's Chris Johnstone, I own Connexion Incorporated. We both run high, multiple 7-figure digital marketing agencies, and one of the things we see happening often is agencies are struggling to keep their pipeline full with quality prospects in their niche.
Absolutely, and what we've discovered is that it's actually a problem with the way that you're attracting the leads into the funnel, because our best customers, The customers that pay the most, that retain the longest, that have the least customer service issues, those clients already have momentum. They already have successful businesses. And most of us in the agency world, we're trying to sell, "Hey, we can generate more leads, we can generate more leads." But in reality, the person that can pay you the most and the highest quality customer that you have already has more leads than they know what to do with. So what we've put together is a service offering that speaks to that client, and we call it the Agency Concierge. And it's a model that's hyper-attractive to that client that already has leads, that already has customers, that already has the revenue and a marketing budget to pay for your services. And we attract them with, "Hey, we're going to convert more of your leads into deals using this concierge service," and that gets you in the door providing excep— exceptional results for them up front, so then you can sell the SEO package and the Google page and the Facebook ads and the Google Ads on the back end of the process. And what we've done is we've just gotten out of the studio and we shot a 3-part video series that shows you the exact business model and how to implement it inside your digital marketing agency.
So go check it out, right? If you're tired of having a small pipeline, attracting the wrong kind of clients, dealing with high churn, because let's face it, the smaller clients that you're getting because the service offering that you've got to offer are the hardest to retain. That's right. They're the hardest to serve. So go check it out. It's going to be a game changer. Should open your eyes to a completely different way to operate your agency and retain and generate more tangible measurable results and get those bigger clients that we know stick with us long term.
Absolutely. So go ahead, click the button below this video, opt in today. It's completely free, but only for a limited time, and then we've got to take the training down. So we can't wait to see you on the inside. Go ahead and join today.