Joshua NelsonSeven Figure Agency · Mentor / Coach at Seven Figure Agency

Your first hire should be operations, not another you

Name: Your first hire should be operations, not another you
Uploaded: 2025-10-07T17:00:53+00:00
Duration: 28 s
Channel: Joshua Nelson
Description: In this advisory segment, Joshua Nelson argues that agency founders should prioritize hiring an operations professional as their first employee. He…

7 Oct 2025 · 0 min

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In this advisory segment, Joshua Nelson argues that agency founders should prioritize hiring an operations professional as their first employee. He explains that while founders often handle core service delivery—building websites, SEO, PPC, content creation, link building, and citation management—they need to transition from a hands‑on role to a strategic one to grow a sustainable business. By bringing in someone who can either execute these tasks directly or manage freelancers and a team, the founder can free up time to focus on business development, vision, and scaling the company.

I think the very first hire we put in place, and I think most agencies need to do, is operations, right? Usually, you know how to do the stuff, the website, the SEO, the pay-per-click. But if you want to have a business and not a job, then you've got to put a team in place. And the first thing you probably want to remove yourself from is the doing of the work, the building the website, the writing the content, the building the links, the developing the citations. Get somebody that can either do that stuff for you or manage the freelancers or manage the team so you can focus on business development, on vision, on taking the company where you want it to go.