Every Wednesday, employees at Moe's Southwestern Grill shout "Welcome to Moe's" the instant the door opens. The host uses this Pavlovian reflex to ask what automatic behaviors you've built into your own life, and whether they actually serve you.
Good morning everyone. Here is your moment of yes. I've got Shepherd to help me out here today. So, every Wednesday night, we take the family and we go to Moe's Southwestern Grill for kind of a Wednesday night family night tradition. And when you walk in the door, what do they say, Shepherd?
Welcome to Moe's.
Welcome to Moe's. Welcome to Moe's. Every person that comes in the door, every employee shouts out, welcome to Moe's. So, I've had fun talking to the different employees and asking them, do you ever shout welcome to Moe's when when you're not at work? And all of them have said, all the time. Whether they're at home, a friend's house, a different restaurant, when they hear the sound of a door open, they shout, welcome to Moe's! They're not thinking about it. It's a conditioned response. It's something that they've done so many times it's become unconscious. It's a reaction. And when you think about it, it's the Pavlov's dog idea. And so think about for yourself What conditioned reactions do you have to certain events? Maybe it's a certain act, a certain behavior, a certain person, traffic, who knows? But over time, we build up these conditioned responses to situations that we respond and we don't even think about what we're doing. Sometimes that can be good. We build real positive disciplines. But think about the times where you You lash out, you react, or you always respond in the same fearful or discouraging way. So today, your moment of yes, spend some time just thinking about some of your own Pavlov's dog reactions. What are some of the ways that you shout, welcome to Moe's, when you're not even thinking about it? That's your moment of yes for today. What do you think, Shep?
And now we go.
He's super articulate. Have a great day, everyone.
