Per Diem Native Loyalty is a branded rewards program you configure in your dashboard with tiered multipliers, bonus promotions, and gamified features like Spin the Wheel. Gold members earn 1.5× points, and you can set bonuses for specific times or days. It works across mobile and web, replaces Square Loyalty when activated, and applies to all your locations at once.
Loyalty is what turns a first-time order into a regular. Per Diem Native Loyalty is a complete, Per Diem-managed rewards program, no Square Loyalty required, with everything configured right from your dashboard and working everywhere your customers order. Here's the idea: Native Loyalty is fully managed inside Per Diem. Your earning rules, tiers, rewards, and promotions all live in your merchant dashboard. Not in Square. And it's fully supported on both your mobile app and your web ordering site, so customers earn and redeem points no matter where they place an order. And it gives you richer tools than the default Square loyalty system. You can set tiered multipliers—say, Gold members earn 1.5 times the points—run bonus earning promotions with day-of-week and time-of-day windows, Perfect for a happy hour or a weekend push. Gate rewards by tier, like Platinum-only rewards. And tap into mobile-only features like Spin the Wheel, Streaks, and Spend Rewards. Together, these drive repeat orders, higher average order values, and stronger engagement—with far more control than Square's loyalty engine gives you. Now, setup. Native Loyalty is switched on by the Perdium support team. It's not a self-serve toggle. Just reach out to support@tryperdium.com to request it. Once it's on, you'll find Loyalty and Wallet sections in your dashboard where you configure 4 things: 1. Earning rules: spend-based, visit-based, item-based, or category-based. 2. Tiers: silver, gold, platinum, and so on, each with its own qualification threshold and 3. Rewards: What customers can redeem at each tier. And 4. Promotions: Bonus earning events with time-of-day and day-of-week windows. One important note: Native Loyalty and Square Loyalty are mutually exclusive. Turning Native on automatically turns Square Loyalty, the loyalty toggle in App Features, off. Here's what your customers see: Their points balance, active promotions, and membership tier all appear on both surfaces. On the mobile app, they get a home screen points balance with an active promotion badge, like 2x stars, a membership tier card with a progress gauge, and those mobile-only extras: spin the wheel after checkout and streaks. On the web ordering site, they see their points balance right in the navbar and can open a "Your Rewards" window with their membership tier, active promotions, reward tiers, and their full earning and redemption history. Points accrue at checkout on both surfaces, and customers can redeem their rewards at checkout on either one. And it all applies across every one of your locations. There's no location-by-location enrollment like Square Loyalty requires. That's Per Diem Native Loyalty, a richer, fully branded rewards program that keeps customers coming back everywhere they order. Link below to see it live.
