Andy Neary walks through MD Ortho's model for workplace injuries: injured workers contact the provider's nurse triage and on-site physicians first instead of going to urgent care. The approach cuts unnecessary visits (saving $800 each), lowers workers' comp rates, and reaches injured workers within 30 to 60 minutes.
Chapters
Typically, employers will say, okay, if you get hurt at work, you're going to go to Andy, the safety manager, and hey, I hurt my— and from there, what do you do? You go to the nurse triage? Do you run out to urgent care? Right? Again, we're being hired as that team physician, or even on the workers' comp side, more so a medical director, right? So they can come right to us. We're not saying don't file a claim with Pinnacle, don't file a claim with XYZ insurance carrier, but come to us first because rather than engage in the system and maybe spend $800 to run out to urgent care, Maybe get an unnecessary x-ray or image. Tom's got a million examples of how we can keep OSHA recordables down, right? Mod rates down and days away from work significantly less, right? And again, Tom's got a ton of examples of how that works. But that medical director approach is resonating for commercial P&C brokers in terms of, boom, my client, 250-person manufacturer, we've got that bat line right to MD Ortho. Within 30 to 60 minutes is typically how we're engaging with those folks that get hurt on the job.