Dr. Cara explains why AI boosts speed, accuracy, and consistency at work but doesn't improve employee retention or emotional intelligence. Organizations can hit their performance targets and still lose their people.
Here's what they found. AI significantly improves performance metrics. Speed, accuracy, consistency. But AI has zero direct impact on employee retention. Zero emotional intelligence. On the other hand, it has a strong significant effect on both retention and performance. Let that sink in, because you can optimize everything and still lose your people.
