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In this excerpt from Dr. Cara's talk, she explains that stepping in to do a team member's work can produce immediate, tangible benefits—project improvement, satisfied clients, met deadlines, and a personal sense of competence. However, this relief is fleeting. Each time a leader closes the accountability gap by taking over, they unintentionally reinforce two harmful beliefs: one that they must personally rescue projects to be competent, and another that the team cannot deliver without direct intervention. These reinforced beliefs erode long‑term accountability, foster dependency, and contribute to burnout.

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