Dr. Cara recommends a five-minute monthly one-on-one where managers ask Gen Z employees: "What did you learn this month, and where do you want to grow next?" She says this focused conversation improves retention more than a raise.
Trade managing performance for growing people. They want to grow. They want someone who notices. That doesn't mean that you have to be everyone's career coach. It means once a month you sit down with each of your direct reports and ask one question: What did you learn this month, and where do you want to grow next? Then you actually listen. That 5-minute conversation will do more for your retention than a raise.
