YouTube video by Kenny Chapman (the "blue collar coach") summarizing five common mistakes in company training meetings: (1) failing to prepare; (2) overwhelming teams with too much content instead of "chunking" it into one implementable topic; (3) trainer-dominated lecture-style sessions rather than facilitation and peer learning; (4) failing to genuinely inspire/motivate (bring passion but be authentic); and (5) insufficient follow-up or "tiebacks" to confirm how training showed up in the field. The video emphasizes concise, actionable content, facilitation, authentic motivation, and follow-through.
Chapters
Hey, everybody, Kenny Chapman here, the blue collar coach, coming to you live with this week's video version of Freedom Friday Focus. Now this week I'm going to recap the teleseminar that John and I put on yesterday and we talked about the five mistakes we see most common with company training meetings. And just because you're having meetings does not mean you're having training. And that's one of the things that we want to be clear about. So I'm going to run down. It's not Letterman's top 10, but this is the top five that we see periodically. So the first thing that we see all too often is the failure to prepare for regular meetings. Service managers, owners, people in leadership roles that are doing training for company meetings wear so many hats during the day, they have so much going on that all of a sudden they wake up or they get home and wake up after dinner and all this kind of stuff like, oh my gosh, it's 9 o', clock, 10 o' clock at night. I got a company meeting tomorrow, what am I going to talk about? And they don't prepare because it's a weekly thing and there's so many different things going on. I understand that, I can empathize with that. But if you're going to have training, don't waste your time and don't waste your team's time. Number two, overwhelming the team. Too much content. We need to take our content, it's not even in the screen right now, and do this with it. Chunk it down, chunk it down, chunk it down. Okay, so we try to think, okay, We've got a 45 minute meeting or a 30 minute meeting or an hour long meeting once a week, maybe twice a week. Whatever your frequency is, you've got to realize you can't cover everything in that period of time. You've got to chunk down. I find one topic, one deliverable. The way that John and I set this up is when he performs a meeting, if I'm not in town, I should be able to call my technicians around the horn at after the meeting and go, what'd you learn today at the company meeting? I should get a concise one topic, clear answer of something that they can implement into their situation to improve what they've got going on. Okay? So don't overwhelm it, don't overwhelm them. It's not about how much content, it's about chunking down and having valuable content. Number three, trainer dominated versus facilitation based training. Too often the trainer gets in there and it's lecture. It's like college. Da da da da da da. Here's my bullet points. This is what you need to know. Need to know, need to know. And all of a sudden all they're doing is just getting information, information, information. And they walk out and they're like, ah, that was boring. And they don't retain it anyway. Create some group activities, have them do a reinforcement, get them learning from each other. Number four, failure to inspire and motivate the team to accomplish goals. Now, you don't need to be Tony Robbins, you don't need to be Zig Ziglar, you don't need to be Brian Tracy, you don't need to be Les Brown. Alright, I'll leave myself out of that. Some of my greatest mentors that I've aspired to try to become and emulate them from the stage and helping impact people's lives. I have to be myself. And that's the same with you. You don't need to be a motivational speaker. You just need to come from a genuine place when you're delivering the training. Okay? So be mindful of that. As you know, you don't need to jump on tables and hoorah and all this kind of stuff, but your passion for what you do, your passion for them and them getting this information to make a situation for them and their families and your customers, that passion has to come through. 5. Last and certainly not least, lack of follow up and follow through and what we call tiebacks. Bringing content from last week. How did it show up in the field this week? Most people that use our monthly training video subscription where you have over 50 some videos now that I train your team with. But don't just pop the video in and then forget about it the following week. You got to talk about it. Pass out the action guide again, find out how did this stuff show up in the field this week. Those are your top five for the week. Sorry for running a little bit long. I'm Kenny Chapman, the blue collar coach. Until we talk again, have a better than fantastic week and I'll see you next time.
