3:01

Oso Trava reflects on cultural obstacles in Latin America around saying and receiving "no", arguing that people often avoid saying no to avoid offending others and that this inhibits initiatives. He introduces Byron Katie's idea of a "simple no" ("gracias y no" — a clear, polite refusal without a qualifying "but") as a technique to preserve boundaries and recommends practicing concise refusals (e.g., in emails) and offering to notify if one's position changes.

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