56:19

In this Polish podcast episode Oskar Lipiński interviews Jakub Lisiński, co‑owner and successor of the family‑owned Olmed Group, which runs a large pharmacy‑focused e‑commerce operation in Poland. Jakub outlines the scale of the business – 350 million PLN group turnover, over 200 k orders per month and roughly 13 % share of the Polish e‑pharma market – and explains how he took over the company in his mid‑20s, navigating a rapid succession, cash‑flow crises and the stress of leading a multi‑million‑zloty operation at a young age. He stresses the importance of timing (entering the market during the pandemic‑driven e‑commerce boom), a growth‑mindset, intuition and a “thick skin” built through early crises. The conversation also covers regulatory constraints on pharmacy advertising, the need to build an internal marketing team, first‑mover innovations on platforms such as Allegro and the DOZ‑online refund system, and the constant pressure of competing with larger, more mature players. Jakub reflects on the loneliness of the CEO role, the value of learning from peers, and his involvement in entrepreneur communities, especially the Master E‑Commerce Hub, which he helped create to give founders a supportive ecosystem. He also discusses the strategic dilemma of renovating an existing business versus rebuilding from scratch, using a house‑renovation metaphor. Additional discussion reveals his participation in the high‑level Corporate Connections (CC+) network, challenges of in‑house technology development and technical debt, a major warehouse automation project at Panatomi, and how parenthood reshaped his daily routine, including hiring an assistant. Throughout, both hosts blend conversational storytelling with practical insights about scaling, succession, community, and operational transformation in Polish e‑commerce.

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