Leadership 101: OWN Your Mistakes (It's NOT Your Team)

it. Never blame your team because then you just look like you're folding. That's the worst thing you can do as well, is like, oh, my team did it, my employee did it. That's the worst thing you can do. Like, I never want to be that guy that folds on my own team. I always stand on everything they do, and if they make a genuine mistake, I'm getting not angry, but I'm, you know, taking the— I'm talking to them in private and I'm telling them, this was retarded, how could you do that? That's so dumb, you've made us look so bad to the client. And I talked to my team like that, like, yo, you're so much better than this. This is embarrassing. Like, I have a name on the internet and you've just gone and tarnished that. Not only have you tarnished my name, you've tarnished your own name and you've tarnished everyone on your team's name. I will talk to them like that in private, but to the client, I'm telling the client, look, this is completely my fault. I was involved in this process. Take full responsibility always.

So that's a game. That's game. No, no scapegoating around here. We don't do scapegoating around here, bro.

Yeah. Never blame your team. You just look like an idiot. You know, you look so dumb to the client because then the client's going to be like, so you're just blaming your team. You're not even coming up with a solution. At the end of the day, it's your team. It's your fault. You set the culture, you set the standards.